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Streetscape are recruiting: Head Trainer


JOB DESCRIPTION: Head Trainer

Streetscape is an award-winning social enterprise that provides apprenticeships in landscape gardening to young people who are long-term unemployed, enabling them to build the skills, experience and attributes they need to move into and retain work: growing lives, transforming landscapes. We achieve this by providing exceptional design, landscape and maintenance services in residential and commercialgardens across South London. The quality of our work is exemplified by our Silver-Gilt winning build of ‘The Perennial Garden’ at the RHS Chelsea Flower Show 2014.

The Head Trainer plays a pivotal role in Streetscape’s success by running our apprenticeship curriculum and ensuring the training we provide to our apprentices is of the highest standards.

Job title: Head Trainer (Senior Management Team)
Reports to: Chief Executive
Direct reports: Landscape/Maintenance Team Leaders
Key liaison with:
  • Project Manager
Job location: London (based at Myatt’s Fields Park, SE5 9RA)
Pay band: £30,000 – £35,000 d.o.e.
Contract length: Permanent (with 6-month probation period)
Working requirements:
  • Monday – Friday, 7.30am-4pm.

 

  • A minimum of 22 days leave p.a., plus bank holidays, with a commitment from you to taking no more than two day’s consecutive leave in the first month of any apprenticeship intake.
Job purpose:
  • To run and continually develop our apprenticeship curriculum in line with growth plans, such that our apprentices are receiving the highest standards of training.
  • To oversee the recruitment and progression of each apprentice, providing one-to-one training and coaching to maximise potential and enable apprentices to move into and retain work.
  • To manage and develop our Landscape/Maintenance Team Leaders, to enable them to provide the highest standards of onsite training.
Main duties & responsibilities: Apprenticeship curriculum

  • Planning, oversight and delivery of a rigorous apprenticeship curriculum, including: apprentice induction period; fortnightly theory sessions; fortnightly intensive practical training session; Monday AM briefings (inc. Plants of the Week tests); and Skills Tests.
  • Ensures that our curriculum meets, but also exceeds, the needs of Level 2 Diploma in Work-based Horticulture syllabus; to truly equip our apprentices with the skills, personal attributes and knowledge of the workplace to move into and retain work.
  • Continually reviews and seeks to improve apprenticeship curriculum based on apprentice and other feedback, to ensure our apprenticeships are industry-leading.
  • Lesson-planning, teaching and marking of fortnightly theory sessions.

Apprentice progression

  • Raises awareness of Streetscape’s work amongst unemployed young people in the local area through i) networking and ii) building strong links with community organisations, support groups, Job Centre Plus, LB Lambeth and other organisations working with unemployed young people; maintaining an up-to-date database of contacts.
  • Oversees the subsequent recruitment process of apprentices, ensuring candidates are selected who both need and are able to take advantage of our apprenticeships.
  • Plans, pro-actively advertises and delivers an effective programme of ‘recruitment days’, to inspire unemployed young people into horticulture/landscaping and recruit future Streetscape apprentices.
  • Sets clear expectations of apprentices from the start and oversees each apprentice’s progression through regular catch-ups with Team Leaders, sitting in on appraisals, one-to-one onsite training and coaching sessions focused on agreed development goals, checking online-portfolios and liaison with KEITS (apprenticeship assessors).
  • Ensures key milestones in apprenticeships are met, through e.g. ensuring kit bags & books are ordered, booking work placements and required courses, and carrying out Skill Tests at end of apprenticeship.
  • Carries out disciplinary meetings for apprentices in conjunction with Landscape/Maintenance Team Leaders, where required, ensuring that our disciplinary procedures are adhered to.
  • Leads ‘Career Scaper’ programme – through which each apprentice is assigned a member of staff to coach them through their job-search in the lead-up to and following their apprenticeships – and sends out regular job ad newsletters to past apprentices and prospective employers.
  • Oversees organisation of annual apprentice Graduation Ceremony.
  • Maintains an accurate record of apprentice progress and recruitment day registration/attendance in Salesforce CRM system; and that this is kept up-to-date at all times for monitoring and evaluation purposes.

Management of Landscape/Maintenance Team Leaders

  • Lead role in recruitment and induction of Team Leaders into Streetscape’s ethos, training methods, systems and processes.
  • Ongoing line management and coaching of Team Leaders, including conducting regular performance reviews and appraisals, setting development goals, and dealing with any disciplinary issues – to enable Landscape Trainers to continually develop and deliver the best possible standards of training and product.
  • Quality control of standards of landscape work and training.

Other responsibilities

  • To act as a role-model to our apprentices at all times.

 

  • When onsite, to have a keen eye on the quality of work being carried out by a team, reporting any concerns to Team Leader and Project Manager.

 

  • To answer the office phone when others are unavailable.

 

  • To contribute significantly to Quarterly Strategy Meetings with any subsequent actions completed.

 

  • Helping to run the Greenhouse Club day on the 1st Sunday of the month (AM) at Myatt’s Fields Park, at least twice a year.

 

Person specification:
  • A strong and unyielding commitment to the aims and ethos of Streetscape. In particular, a steadfast enthusiasm for the training of our apprentices – all young people previously long-term unemployed, often from difficult backgrounds – to the highest standards.

 

  • A minimum of five years’ experience in leadinglandscape and/or garden/grounds maintenance teams.

 

  • A relevant horticultural/landscaping certificate to Level 3 or above, with excellent plant knowledge.

 

  • Significant experience of teaching to groups and training young people.

 

  • Self-motivation with a decisive character; willingness to use your own initiative to prioritise a busy workload; to learn as well as teach; to be flexible and adapt to new working methods as necessary.

 

  • Excellent communication and interpersonal skills.

 

  • IT literacy (MS Word, Excel, internet usage) and excellent literacy and numeracy are essential.

 

  • A full UK driving licence and permission to work in the UK are essential.

“We are delighted to be able to contribute to Streetscape’s work at Stepney City Farm, one of our long-standing community partners, and wish Guy and James the best of luck in this very worthwhile initiative.”

Caroline Pyke, Community & Environment Manager, Rothschild